B

— Notes from sponsors —

A few words from leaders who have read our work.

Names appear with the permission of the sponsors; firm names are kept anonymised, as our engagements are. None of the notes below were written to be promotional.

Return home

— Six notes —

Sponsors writing in their own words

JM

Jonas Müller

Managing director · Zürich


The fortnightly brief became the only piece of writing I read all the way through. It is a strange compliment to pay a consultant, but I started looking forward to it. The discipline of one page does most of the work.

— 24 April 2026

SH

Sarah Huber

Board chair · Bern


We commissioned an alignment memo before a difficult conversation about leadership succession. What came back was not a recommendation, and that is exactly what we needed. We could finally hear each other.

— 2 May 2026

LF

Laurent Favre

CEO · Lausanne


The onboarding companion was unusual to commit to — a quiet observer in meetings I had only just begun to chair. By week three I had forgotten he was there, which I think was the point. The weekly notes were the most honest read I had all year.

— 18 April 2026

EB

Elena Bianchi

COO · Lugano


What I appreciated most was the absence of slides. We agreed a question, they wrote it back to me on a single page, and the rest of the practice was up to me. That is rarer than it sounds.

— 29 April 2026

TZ

Thomas Zwicky

Owner · Basel


Honest about scope. They told me, in our first conversation, that the question I was bringing was really three questions, and that they could help with one of them. I have come back twice since.

— 6 May 2026

NP

Nadia Pellegrini

Family office principal · Zug


The anonymisation in the alignment memo was done with real care. The voices were recognisable as voices, but not as people, and the document could be read in front of the board without anyone being put on the spot.

— 10 May 2026

— Three engagements in detail —

Composite accounts

Names and identifying detail are anonymised; the substance is taken from the practice's records.

Case · Brief Series

A manufacturer weighing customer concentration

Question

A specialist manufacturer in central Switzerland with a third of revenue tied to two long-standing accounts. The managing director wanted a steady outside view of the risk before any decisions about diversification.

What we did

Fortnightly briefs over four quarters. The topic rotation included supplier dependency, pricing posture, and the cadence of a possible second site.

What came of it

The managing director chose to keep the existing accounts and to invest, slowly, in a second-tier of smaller customers. The decision was theirs; the brief gave them a steady frame.


Duration · twelve months · brief series

Case · Alignment Memo

A leadership team before a structural change

Question

A professional-services firm in Geneva preparing to consolidate three offices into two. The partners disagreed about where the closure should fall.

What we did

Eight confidential interviews across partners and a small number of senior staff. The memo went to the chair the morning before the partners' meeting.

What came of it

The meeting reached a decision on the second attempt — a different decision than the one expected, but one the room could stand behind. The memo, by their account, made hearing one another easier.


Duration · three weeks · alignment memo

Case · Onboarding Companion

A new chief operating officer in their first weeks

Question

A newly-joined COO at a mid-sized firm in Aargau, asked to take over an existing operating committee that had its own habits and an awkward seating order.

What we did

Six weeks of observation in selected meetings, with private debriefs the next morning. A short written reflection at the end of each week.

What came of it

The leader chose, after week three, to change the meeting cadence and the chair role. By week six they had set their own working order and the engagement closed.


Duration · six weeks · companion

— Trust indicators —

A few honest numbers

11

Years in practice

74 %

Sponsors who return

~ 380

Briefs written

4.8 / 5

Average sponsor rating

— Reach us —

If you would like to write

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— If a question comes to mind —

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