Question
A specialist manufacturer in central Switzerland with a third of revenue tied to two long-standing accounts. The managing director wanted a steady outside view of the risk before any decisions about diversification.
What we did
Fortnightly briefs over four quarters. The topic rotation included supplier dependency, pricing posture, and the cadence of a possible second site.
What came of it
The managing director chose to keep the existing accounts and to invest, slowly, in a second-tier of smaller customers. The decision was theirs; the brief gave them a steady frame.